GDPR

Who we are

Under the General Data Protection Regulation 2018, we constitute the ‘data controller and processor’ in relation to the personal information that we collect about you. As data controller we have certain legal responsibilities surrounding how we collect, use and share your personal information. We must inform you about this, and it is important for you to be aware of the rights afforded to you.

Information we collect

We collect information about you in which you provide to us through our website, by completing forms online and through general communications with us, whether by written or oral communication. The types of personal information we collect from you include:

Information you provide to us – personal information that you provide to us including your contact details (i.e. your name, email address, phone number and postal address) .

Your correspondence – if you contact us, we may keep a record of that correspondence;

Payment history – details of invoices we have raised against you and the dates and amounts of payments against those invoices;

Customer complaints – details of any complaints made by or against you and the action we take in relation to those complaints;

How we will use your personal information

Your personal data will not be used out with Street Futsal and all coaches are made sign a confidentiality agreement before receiving any personal data.

We may use your personal information to provide our services more effectively to you. For example: to administer our services, including handling your requests, communicating with you (including any offer and promotions); keeping our records about you up-to-date, and carrying out our obligations arising from any contracts entered into between you and us, to make payments to you and receive payments from you (where applicable).

We will use your information to help identify, develop or improve products generally and that may be of interest to you. The information will be used to enable us to monitor and analyse our business and carry out market research. This information may be provided to independent external bodies such as governmental departments and agencies to carry out research.

Your data may also be used for other purposes for which you give your permission or where we are permitted to do so by law or it is in the public interest to disclose the information or is otherwise permitted under the terms of the General Data Protection Regulation.

How long we keep your information

The periods for which we keep your information depend on the purpose for which your information was collected and the use to which it is put. We will not keep your personal information for longer than necessary for our business purposes or for legal requirements. For example: when you expressed an interest in our products or services

we will keep your information for 5 years unless you have requested that we stop holding or sending you information sooner. In the event that you have purchased a product from us, we will keep your personal information for so long as we are providing you with services, plus a further 2 years to deal with queries, complaints or legal claims you may have.

We may update this Privacy Notice from time to time, and will inform you to any changes in how we handle your personal data.

If you have any questions about this Data Protection and Privacy Policy then please contact us at streetfutsal@outlook.com